Investor Charter (As per SEBI Circular No. SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/81 dated June 2, 2025)

A. Vision and Mission Statements for Investors

Vision: Invest with knowledge & safety.

Mission: Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Details of Business Transacted by the Research Analyst with Respect to Investors

• To publish research report based on the research activities of the Research Analyst.
• To provide an independent, unbiased view on securities.
• To offer unbiased recommendation, disclosing the financial interests in recommended securities.
• To provide research recommendation, based on analysis of publicly available information and known observations.
• To conduct audit annually.
• To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Research Analysts.
• To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to the research services has taken place.

C. Details of Services Provided to Investors

1. Onboarding & KYC

• Onboarding of Clients.
• Sharing of terms and conditions of research services.
• Completing KYC of fee-paying clients.

2. Disclosures to Clients

• To disclose information that is material for the client to make an informed decision, including details of its business activity, disciplinary history, the terms and conditions of research services, details of associates, risks and conflicts of interest, if any.
• To disclose the extent of use of Artificial Intelligence tools in providing research services.
• To disclose, while distributing a third party research report, any material conflict of interest of such third party research provider or provide web address that directs a recipient to the relevant disclosures.
• To disclose any conflict of interest of the activities of providing research services with other activities of the research analyst.

3. General Services

• To distribute research reports and recommendations to the clients without discrimination.
• To maintain confidentiality with respect to publication of the research report until made available in the public domain.
• To respect data privacy rights of clients and take measures to protect unauthorized use of their confidential information.
• To disclose the timelines for the services provided by the research analyst to clients and ensure adherence to the said timelines.
• To provide clear guidance and adequate caution notice to clients when providing recommendations for dealing in complex and high-risk financial products/services.
• To treat all clients with honesty and integrity.
• To ensure confidentiality of information shared by clients unless such information is required to be provided in furtherance of discharging legal obligations or a client has provided specific consent to share such information.

D. Grievance Redressal Mechanism and How to Access It

1. Filing Complaint with the Research Analyst

In case of any grievance/complaint, an investor may approach Aashish Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.

Contact Details for Complaint:

• Email: [Insert Official Email Address]
• Phone: [Insert Phone Number]
• Address: [Insert Registered Office Address]

2. Filing Complaint on SCORES 2.0

SCORES 2.0 is a web-based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in a time-bound manner. Investors may lodge their complaint at: https://scores.sebi.gov.in[reference:22]

Two-level review for complaint/grievance against Research Analyst:

• First review done by designated body (RAASB – BSE Limited)
• Second review done by SEBI

3. SMARTODR Platform

If the Investor is not satisfied with the resolution provided, the Investor has the option to file the complaint/grievance on SMARTODR platform (https://smartodr.in/login) for resolution through online conciliation or arbitration.

4. Physical Complaints

Investors may send their physical complaints to:

Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400051.

E. Rights of Investors

• Right to Privacy and Confidentiality
• Right to Transparent Practices
• Right to Fair and Equitable Treatment
• Right to Adequate Information
• Right to Initial and Continuing Disclosure

F. Do’s and Don’ts for Investors

Do’s:

• Always deal with SEBI registered Research Analyst.
• Ensure that the Research Analyst has a valid registration certificate.
• Check for SEBI registration number.
• Inform SEBI about Research Analyst offering assured or guaranteed returns.

Don’ts:

• Do not provide funds for investment to the Research Analyst.
• Do not rely solely on research reports for investment decisions without understanding the risks involved.
• Do not share your trading credentials or passwords with the Research Analyst.

G. Disclosure of Investor Complaints (Mandatory Monthly Disclosure)

In compliance with SEBI circular, Aashish Research Analyst hereby discloses the data on complaints received against it and redressal thereof, as per the format below. This data is updated by the 7th of every succeeding month.

Complaint Data for the Month of [Insert Month, Year]

Pending Complaints beyond 21 days: Nil

Average Resolution Time: N/A (No complaints received)